Shipping policy

Orders containing in-stock items will be (usually) processed within 3 business days: 

• We will automatically notify you via email once your order has shipped. 
• During peak holiday seasons, weekends, or high traffic promotions, processing orders may take longer than 3 business days.  

Transit Guidelines via Destination:

• United States:
  • Applies to in stock, non-pre-order items.
  • Orders will ship via UPS or US Mail (USPS), depending on the weight of the shipment.
  • Shipments can take up to 10 business days to arrive.
• APO/Military Addresses:
  • Shipments can take up to 21 business days to arrive.
• International shipments (including Canada and Mexico):
  • International orders will be shipped via international post (mail).
  • Factoring in transit time & local Customs Authority holds, please allow up to 8 weeks for delivery.
  • We do not have tracking information available for international shipments.
• Brazil:
  • In accordance with updates to Brazilian law & to help decrease lost orders, carriers will no longer permit delivery without a tax ID.
  • You will be asked for your tax ID number at checkout.
• Backorder Items:
  • On occasion, a purchased item may be backordered at our warehouse & will not ship with the rest of your order.
  • In these cases, we will ship the remainder of your order to you as soon as possible.
  • If a backordered item cannot be shipped to you within 30 days, we will contact you with an offer to cancel & refund any applicable items on your order.